MentionBrand Blog

Welcome Email Sequences: Boost Your Engagement and Conversions

By Sarah Brown , Published on

You're losing anywhere from 30 to 50% of your email list every single year. This is a massive problem, especially if you're spending money on paid ads to build your email list. Wondering why your business isn't growing? It's because you're losing about half of your ad spend every year due to list attrition. This article will help you solve this issue by creating a winning welcome email sequence.

We'll explore how to design a welcome sequence that engages new subscribers, boosts conversions, and reduces email list attrition. This guide is for marketers and business owners who want to maximize the value of their email marketing efforts.

The Importance of Welcome Email Sequences

The welcome flow is arguably your most critical email sequence. It has the highest engagement of any email marketing flow and most conversions happen within the first 48 hours of a new subscriber being generated. If done correctly, your welcome flow will help you achieve three main goals:

  1. Improve Inbox Placement: Ensures your emails land in the inbox for months on end.
  2. Build Brand Buy-In: Excites subscribers to read your emails.
  3. Generate Revenue: Drives immediate conversions.

Setting the Stage: The First Two Emails

Email 1: The Executive Assistant's Welcome

The first email in your sequence should be simple, less than 55 words, and come from the CEO's executive assistant. This email aims to generate a reply, creating a pattern interrupt that catches attention. Here’s a sample structure:

  • Subject Line: "First Name, Thank You"

  • Body:

    Hey [Subscriber's First Name],
    
    This is [Assistant's Name], the CEO's executive assistant. I just saw that you joined our email list. Did you have any questions about [Core Offer]? It's our main priority to grow this. Hit reply and let me know what questions you have about it.
    
    Best,
    [Assistant's Name]
    

Email 2: The CEO's Expectation Setting

Send this email at the end of the day to make it seem personal. This email sets expectations for future communications.

  • Subject Line: "Just Leaving the Office"

  • Body:

    Hey [Subscriber's First Name],
    
    This is [CEO's Name] at [Company]. I was just leaving the office but noticed you joined our email list. I wanted to say hi and let you know what to expect from us.
    
    - We send high-value content regularly.
    - Expect an email from us every day.
    - We are here to help you with [Core Offer].
    
    Looking forward to connecting with you!
    
    Best,
    [CEO's Name]
    

Connecting on a Secondary Channel

Email 3: The Social Media Connection

Move subscribers out of email marketing and connect with them on a social media platform they are active on. Choose a platform where they are likely to check at least twice a month and has a DM feature.

  • Subject Line: "Mike Thought You’d Be a Great Connection"

  • Body:

    Hey [Subscriber's First Name],
    
    Mike saw that you just joined the list. He thought you’d be a great connection on [Platform]. Can you give him a quick connection request here? [Link]
    
    Best,
    [Assistant's Name]
    

Gathering Information: The New Subscriber Survey

Email 4: The Survey Email

Send a survey to gather information about content preferences, advertising efficiency, and buying stage. This helps tailor your content to their interests and improve your marketing strategies.

  • Subject Line: "I Don’t Want You to Hate Me"

  • Body:

    Hey [Subscriber's First Name],
    
    We know you get dozens of emails and archive or delete most of them. We don’t want to be included in that stat for you. We want you to choose your own adventure with us. Please fill out this survey to let us know what’s relevant to you. [Survey Link]
    
    Best,
    [Your Name]
    

Building Trust: Social Proof and FAQs

Email 5: Social Proof

Share testimonials, case studies, or TrustPilot reviews to build trust and credibility.

  • Subject Line: "See What Others Are Saying"

  • Body:

    Hey [Subscriber's First Name],
    
    Here’s what some of our customers are saying about [Product/Service]. [Insert Testimonials]
    
    If it worked for them, it will work for you. [Call to Action]
    
    Best,
    [Your Name]
    

Email 6: FAQs and Objections

Address common questions and objections to help move subscribers closer to a purchase.

  • Subject Line: "Your Questions Answered"

  • Body:

    Hey [Subscriber's First Name],
    
    We’ve compiled a list of frequently asked questions to help you get the most out of [Product/Service]. [Insert FAQs]
    
    If you have any other questions, feel free to reply to this email.
    
    Best,
    [Your Name]
    

Prompting Action: The Final Push

Email 7: The No-Oriented Question

Use a no-oriented question to prompt a reply and keep your emails landing in their inbox.

  • Subject Line: "Have You Given Up?"

  • Body:

    Hey [Subscriber's First Name],
    
    It looks like you haven’t taken action on [Core Offer] yet. Have you given up on it? If not, just hit reply and let me know.
    
    Best,
    [CEO's Name]
    

Recovering Unsubscribed or Bounced Emails

Automation and Social Media Outreach

Set up automations to reach out on social media if an email bounces. This ensures you can still connect with your audience even if they unsubscribe or their email becomes invalid.

  • Message:

    Hey [Subscriber's First Name],
    
    I’ve been trying to send you an email, but it looks like it hasn’t been delivered. Is [Email Address] still a good email for you?
    
    Best,
    [Your Name]
    

Conclusion

Creating a winning welcome email sequence is crucial for engaging new subscribers, boosting conversions, and reducing email list attrition. By following these steps, you can ensure your emails land in the inbox, build strong connections with your audience, and drive revenue for your business.

For more insights and tailored strategies, consider leveraging tools like MentionBrand to identify relevant conversations and draft personalized responses that add value and increase visibility.

emailengagementconversionsmarketingstrategy

Sarah Brown

Brand Strategist

Sarah Brown is a brand strategist who excels in crafting compelling brand narratives that resonate with target audiences. With a background in both marketing and communications, Sarah brings a unique perspective to building and positioning brands. She is skilled in developing strategic brand messages that align with business goals and engage consumers on a deeper level. Sarah’s approach involves thorough research and a deep understanding of market dynamics to create memorable and impactful brand identities.

View other articles from Sarah Brown